Cross-Cultural Team Effectiveness Assessment
Our cross-cultural team effectiveness assessment is a powerful tool used to evaluate how well a team performs when its members come from different cultural backgrounds, or from different countries, religions or social settings. The goal is to examine employee interactions to try and determine where things are working and where they are breaking down. Knowing this can greatly improve how teams function on a day-to-day basis.
About the Cross-Cultural Team Effectiveness Assessment
At its centre, the assessment examines key dimensions of cross-cultural teamwork. These areas help explain how cultural differences influence behaviour and expectations within a group. These are some of the most common behavioural dimensions the assessment focuses on:
• Direct vs indirect communication styles
• Attitudes toward leadership and hierarchy in general
• Conflict management techniques and their results
• Trust and psychological safety of the team members
The assessment typically comprises a questionnaire or survey designed to capture team member perceptions of how their team operates. In some instances, team members may also undergo interviews, observation, or a facilitated workshop to add quantitative insight and context.
Once the data has been collected and analysed, we look for patterns and potential friction points. For instance, findings may reveal misunderstandings between team members who expect communications to be quick and comprehensive and those who prefer a more indirect type of interaction. The insights gained from the assessment are then translated into practical feedback for both team members and leaders.
In most cases, the assessment typically follows these three stages:
• Data collection: Standardised surveys and diagnostic tools are designed for multicultural teams
• Interpretation: Once administered, the results are compared against team performance indicators
• Action planning: Using this information, we develop targeted strategies aimed at improving team effectiveness
The value of a cross-cultural team effectiveness assessment has to do with its ability to bring to light cultural differences in a way that facilitates productive change. It provides a shared language for discussing challenges that could otherwise be misinterpreted.
Trish Harrison
The great strength of C-me is its accuracy and its simplicity to use.
Samantha Westbrook
C-me has coloured our working world and improved our working relationships.
Gemma Simmonds
Participants on the course state that they are more measured in their responses and have a greater understanding of peoples behaviour.
Colin Priestley – Wal
C-me is an enabler to support everyone at LMG to be more aware, involve the right people and to create a solution approach.
Anthony Jones
C-me has helped enable our teams in understanding and appreciating difference.
Kiranjit Kulla
C-me has been a critical tool to enhance our new performance review process.
Jo Ivers
L&D Lead
C-me has allowed teams to have conversations about communication and behaviour in a clear, consistent and non-confrontational way.
Sian Davies–Hamilton
It helped us appreciate each other’s communication preferences better, and understand and avoid previous areas of misunderstanding.
About C-me
About C-me
C-me is the result of a team of assessment industry professionals becoming disillusioned with the standard assessment tools of the day and determined to create a better way. The C-me suite of assessment tools has been widely adopted, including by industry giants such as HSBC, Oracle, the BBC and the NHS.
250 000+
reports completed
13 000+
team diagnostics or profiles completed
2 500+
organisations using C-me