If you have registered with us before, click here https://app.colour-profiling.com/ and login using previous credentials rather than re-registering. Re-registering will create a duplicate user and take an additional seat, incurring further costs for your organisation.

Most common reasons for experiencing problems on registration are:

1. Your invitation has timed out. The invitation has an expiry of 14 days for security purposes. In this instance you will need to contact your C-me Administrator to ask them to resend your invitation.

If you have already registered, or your organisation has recently been migrated to our new platform, you will need to login at https://app.colour-profiling.com/ Please ensure you are using the same email address and password originally set up at registration.  

If you have previously registered and have forgotten your password please use the ‘forgot password’ link. This will e-mail you a link to reset your password. You will need to use the reset password link promptly as it is set to time out within a short window, for your security.

It might be that you are trying to use the same score for more than one group of words.

Each number (1-4) can only be used once, so you need to rank the statements with the group being most like you scoring 1, through to the group sounding least like you scoring 4.

Please do read through the instructions at the beginning of the questionnaire for further help with this.

If you have recently completed your report but have an issue with its resonance, we suggest the following:

1. Giving yourself some time to reflect, potentially attending any planned workshops before revisiting your profile for a second take.

2. Others sometimes see things in us we don’t necessarily see ourselves, so it may be useful to discuss with a close friend or colleague, to gain another perspective.

3. Finally if you still feel your profile doesn’t give an accurate picture of your preference (80% or more in terms of resonance) and you would like the opportunity to retake the questionnaire, you can do so by scrolling down to 'Retake questionnaire' in User settings on the profile platform and clicking the Retake questionnaire button.

We would encourage you to speak to your C-me Administrator ahead of retaking as they will receive a copy of your new profile on completion, by default.