Client Dashboard Guide
The C-me dashboard is our administrative platform giving you a live update on user completion, the autonomy to manage your organisation's profiles, and the ability to gather behavioural data.
Functionality includes sending invitations to complete the C-me questionnaire, resending and regenerating reports, tracking completion and remaining credits, creating personalised Cs and creating team wheels.
Click below to access our Dashboard Guide, which provides step-by step information on how to access the full dashboard functionality:
Dashboard Video Tutorials
Alternatively, you may wish to use our video tutorials to see demonstrations of the dashboard in use. Please see below both our full dashboard video tutorial, and our short video tutorials for specific actions.
If you are looking to perform a specific action, please see our short video tutorials below:
An Introduction to your Dashboard
Checking your Remaining Credits
How to View your Monthly Usage Reports
How to View your Reports
How to Create Team Wheels
Your Homepage, Changing your Password, and Logging Out
How to View Graphs for each of the Links
How to Send out Invitations
How to View and Edit your Users
How to View and Edit your Team Wheels
FAQs
Occasionally, one of your delegates may experience problems when trying to complete the questionnaire. Please take a look at our FAQs below to enable you to support them with this:
- Unknown registration code
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This will be included in the e-mail invitation you have been sent. Please check in the instructions and your registration code will be highlighted. Please note this will be all in lowercase.
- E-mail already in use
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If you have registered with us before, please use the ‘Login’ button at the top of the screen rather than re-registering.
- Unable to login
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If you have registered with us already, please use the ‘Login’ button to access. Please ensure that you are using the same e-mail address that you previously registered with and the personal password you set at the time of registering.
- Forgotten password
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If you have registered before and have forgotten your password please use the ‘forgotten password’ link. This will e-mail you a link to reset your password.
- ‘Error’ on registration page
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This is usually to do with your browser or device. This most commonly happens when your company firewalls prevent the page/link from functioning correctly.
Firstly, please try using an alternative device such as a personal laptop or phone. This will usually rectify the problem.
If this isn’t possible, please make sure you are using Google Chrome as your browser. You may also need to enable Javascript:
- Click the Chrome menu in the top right hand corner of your browser.
- Select 'Settings'.
- Click 'Show advanced settings'.
- Under the 'Privacy' section, click the 'Content settings' button.
- In the 'Javascript' section, select 'Allow all sites to run JavaScript (recommended)'.
- Questionnaire doesn't show chosen scores
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It might be that you are trying to use the same score for more than one group of words.
Each number (1-4) can only be used once, so you need to rank the statements with the group being most like you scoring 1, through to the group sounding least like you scoring 4.
Please do read through the instructions at the beginning of the questionnaire for further help with this.
If you have any further questions, please do contact the C-me Team who will be happy to help.
